Terms of Service

Last updated: April 2026

Acceptance of Terms

By accessing and using the Capital City Waste Services website (capitalcitywaste.services) and our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

Services

Capital City Waste Services provides waste management, recycling, liquid waste, secure destruction, e-waste, and event hire services across the Greater Sydney area. Specific service terms, pricing, and conditions are outlined in individual service agreements between Capital City Waste Services and the client.

Service Agreements

All waste management services are provided subject to a service agreement between Capital City Waste Services and the client. Service agreements specify collection schedules, bin sizes, pricing, payment terms, and other conditions. Services will not commence until a service agreement has been executed by both parties.

Pricing and Payment

  • All prices are quoted in Australian Dollars (AUD) and are exclusive of GST unless otherwise stated
  • Payment terms are as specified in your service agreement (typically 30 days from invoice date)
  • Late payments may incur interest charges as specified in the service agreement
  • Prices may be reviewed annually and adjusted with reasonable notice

Client Responsibilities

As a client of Capital City Waste Services, you are responsible for:

  • Ensuring safe and accessible placement of bins for collection
  • Not overfilling bins beyond the fill line
  • Not placing prohibited materials in bins (hazardous waste, hot ashes, liquids in general waste bins, etc.)
  • Providing clear access for our collection vehicles
  • Notifying us of any changes to access arrangements or collection requirements
  • Complying with all applicable environmental and waste management regulations

Contamination

If bins are found to contain prohibited or contaminated materials, Capital City Waste Services reserves the right to refuse collection, charge additional fees for contaminated loads, or reclassify the bin as general waste. Repeated contamination may result in service suspension.

Limitation of Liability

To the extent permitted by Australian Consumer Law, Capital City Waste Services' liability for any claim arising from or related to our services is limited to the fees paid for the specific service giving rise to the claim. We are not liable for indirect, consequential, or incidental damages.

Website Use

The content on this website is provided for general information purposes only. While we endeavour to keep the information accurate and up-to-date, we make no representations or warranties about the completeness, accuracy, reliability, or suitability of the information.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Capital City Waste Services and is protected by Australian copyright law. You may not reproduce, distribute, or use any content without our prior written consent.

Governing Law

These Terms of Service are governed by the laws of New South Wales, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website and services constitutes acceptance of any changes.

Contact Us

If you have questions about these Terms of Service, please contact us: